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The New York State HIV Quality of Care Program

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  • NYS HIV QOC
  • Quality Advisory Committees
  • Organizational HIV Treatment Cascades
  • Performance Measurement
  • Quality Improvement
  • Quality Management
  • Consumer Involvement
  • Stigma
  • Quality Of Care Resources
  • Part B Quality Management Program
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Consumer Involvement
Activities to Promote Consumer Involvement in Quality Improvement
  • Healthcare Stories Project
    • Welcome
    • Activity 1: Word Cloud
    • Activity 2: Healthcare User Visit Experience Map
    • Activity 3: The Co-Production of Quality
  • The Living Cascade
    • Dear Colleague Letter
    • Instructional Guide
    • Living Cascade Worksheet (English)
    • Living Cascade Worksheet (Spanish)
    • Data Aggregation Tool
Resources for Consumer Involvement
  • Engaging Consumers in the Quality Measurement Enterprise
  • How CABs Help Define Quality
  • Making Sure Your HIV Care is the Best it Can Be: A Consumer QOC Training Workshop
  • Making Sure HIV Patient Self-Management Works: A Training Workshop for HIV Care Providers
  • A Guide to Consumer Involvement: Improving the Quality of Ambulatory HIV Programs
  • NQC Training of Consumers on Quality (TCQ) Facilitators Guide

Activities to Promote Consumer Involvement in Quality Improvement


Activity 1: Word Cloud


Alternate Text
What Words Would You Use?

Patients share the words and stories they associate with ‘quality of care’. The words are visually displayed to create a word cloud to be shared and discussed with everyone in the clinic.


Materials:
  • Dear Colleague Letter
  • Healthcare Stories Project Poster 1
  • Healthcare Stories Project Activity 1 Instructional Guide
  • Healthcare Stories Project Activity 1 Worksheets