New York City Part-A Program
The Ryan White Part A HIV Quality Management Program, a partnership with the New York City DOHMH, focuses on supporting quality management capacity in programs receiving Part A funding in the New York Eligible Metropolitan Area (EMA), which includes New York City and Tri-county (Westchester, Rockland and Putnam counties). Mutual program goals are to improve the quality of supportive services, strengthen provider infrastructure, and to facilitate improvement activities at every stage along the HIV care continuum.
This program aligns the goals of quality management, program service objectives, evaluation, and patient outcomes in a meaningful way. It is intended to increase the involvement of all program staff and consequently broaden input and efforts toward improvement.
The Part A QM Program continues to promote targeted coaching and support to assist providers as needed in identifying quality infrastructure needs, and provides guidance as needed in developing QI projects and in selecting and testing changes, with the overarching goal to support and sustain quality efforts in Part A programs by building service provider capacity. The program uses QI consultants who demonstrate their expertise by working with programs to apply QI tools and methodologies. The QM program assists partners in the Care and Treatment program to promote health equity and more integrated QM activities.
Each year, the program works in collaboration with NYC DOHMH Care and Treatment program to coordinate and present the Power of Quality Improvement conference.
This conference provides a forum for peer learning and supports continued improvement efforts in Part A-funded programs. Approximately 300 people participate in this conference. Launched in 2014, this conference allows Ryan White Part A-funded programs to present quality improvement (QI) projects to one another and other key stakeholders in the EMA.
The conference title – “The Power of Quality Improvement” – captures the spirit and emphasis of the day-long event. RWPA providers from throughout the EMA are invited to submit abstracts and receive technical assistance from DOHMH and AIDS Institute staff to develop ideas for presentation. RWPA providers also receive coaching to help them turn projects into presentations. Many presentations highlight the distinctive role that providers of supportive services play to help PLWH engage in care and achieve viral load suppression. Peer learning drives the conference, providing an effective means to build capacity and stimulate improvement.